What to Expect · a first-hand account

What to Expect: Renewing a Driving License at DMT Werahera

Read the official guide first
Driving License Guide

This page is different. It's the honest, first-person version: what the NTMI medical exam and the Werahera queue actually feel like, and the small things nobody warns you about before you go.

The Short Version: I renewed my license at DMT Werahera in November 2025. Between the two required visits, the NTMI medical exam took about 1.5 hours and the DMT renewal itself took about 5 hours, door to door, mostly spent waiting for the card itself once payment was done. Both stops now run on a mandatory appointment system, and the DMT gate checks your paperwork before letting you in, so turning up without a booking is not a shortcut anymore.

For fees, required documents, and the current appointment rules, see the full Driving License Guide. I'm keeping it dated and updating it separately from this account, since a queue and a gate procedure can change a lot faster than a fee schedule ever will.

Timeline: The NTMI Medical Exam

Renewing means clearing the medical exam first. I booked my National Transport Medical Institute appointment in advance and arrived with the booking confirmation on my phone.

9:30 a.m. I arrived at NTMI and went to the counter with my booking confirmation on my phone. They pointed me to the outside waiting area with a few other people already seated. When it was my turn, I paid the medical fee at the counter and was issued a token.
10:00 a.m. Once inside, a nurse in an adjoining room took my height, weight, and blood pressure. Then it was over to a finger-prick blood sugar test. If you're queasy around needles, know this is coming.
10:25 a.m. Upstairs to another waiting area. They call people up in small batches, anywhere from four to ten of us at a time, into a room with a doctor and a nurse. The nurse leads the whole group through a few basic movements together (lifting your legs, standing on one leg, raising your arms) while the doctor quietly watches everyone.
10:40 a.m. One at a time, you go in to see the doctor for a short vision test: covering one eye and reading, reading from a distance, following a finger across your field of view. If the doctor is satisfied, he signs and stamps your application on the spot and sends you back out to wait, again in a batch.
About 20 to 30 minutes later (depending on how busy it is), a nurse comes out with the printed Medical Certificates. You give your token number and collect yours in an envelope.

The whole NTMI visit took about 1.5 hours for me, start to finish.

Timeline: DMT Werahera, Renewal Day

With the medical certificate in hand, the second visit is to DMT Werahera itself. The earliest morning slot is around 7:30 a.m., and that's when I arrived. You'll see people queueing outside from earlier than that, but it isn't necessary. When I went, there was no document check right at the gate. Since then, DMT has added staff there who check your paperwork and your appointment SMS or printed slip before letting you in, so that part of the process has already moved on from my own experience.

7:30 a.m. Past the gate, I headed to the verification counters, where there's usually a crowd waiting. Staff there check your physical paperwork to see everything is in order, then print an automated queue token (the number differs depending on whether you chose One-Day or Normal service).
8:00 a.m. Token in hand, I went to the main waiting hall, where digital screens show the current token numbers. This is a recent addition; it used to be manual, with staff calling out numbers and people moving in every direction to figure out where to go.
8:45 a.m. When my number came up, I went to one of around 15 to 20 cubicles in the room, each handling a different purpose, so it's worth double-checking you're heading to the right one. An officer went through my documents again, scanned my fingerprint, took my photo for the card, and had me sign digitally on a stylus.
9:20 a.m. The officer passed my documents to their internal team and handed me a receipt. From there, it's over to the cashier counters to wait for your number again and make the payment.
10:00 a.m. I finished paying and, because I'd chosen One-Day service, went to wait for the card to be printed and encoded.
12:30 p.m. The license-issuing counters display token numbers once your card is ready. When mine finally came up, I collected my new license.

How long the whole thing takes depends heavily on the crowd that day. For me, it came to around five hours door to door, and most of that was the wait between paying and my token being called for the printed card.

What Nobody Tells You

  • The dress code at the gate is genuinely enforced, at both Werahera and the district offices. Shorts, three-quarters, sleeveless tops, and slippers get turned away. Wear long trousers or jeans, closed shoes or formal sandals, and a shirt or t-shirt with sleeves. I watched people get turned back at the gate and end up buying clothes from vendors set up right outside for exactly this reason.
  • Keep your breakfast light and unsweetened on the morning of your NTMI test. A sweet tea, a sugary breakfast, or even just the stress of the queue can push your blood pressure or blood sugar reading over the limit. If that happens, the doctor won't issue your certificate on the spot; you'll be asked to sit outside for an hour and retest, or in some cases referred to a general physician first.
  • Bring your glasses to the medical exam even if you barely use them for driving. If you squint or struggle at all on the eye chart, the doctor will fail that part of the test immediately and send you to an optometrist for a formal prescription letter before he'll sign off.
  • Carry cash, and more than you might expect: somewhere around Rs. 4,000 to 6,000 covers both the NTMI medical fee and the DMT renewal fee comfortably. Relying on a card or a banking app at either counter is a good way to add an unnecessary delay.
  • I've also read, though I didn't run into this myself, that if your old license is registered under the old 9-digit NIC (the one ending in "V") and your current NIC is the newer 12-digit format, a mismatch between the two (initials versus full name, for instance) can stop an officer mid-process and have them ask for your birth certificate or a Grama Niladhari letter. Worth having on hand just in case, especially if your NIC format changed since your license was first issued.
  • Outside the Werahera gate and on the surrounding roads, you'll have people approach you offering to help you "skip the line" or get your medical done faster, for a fee. I'd steer clear entirely. They charge a lot for something you can easily do yourself, and security inside is well aware of what they're doing.

A Few Practical Tips

How Current This Is

I went through this in November 2025, and both visits now run on DMT's mandatory two-step appointment system: book the NTMI medical exam first, then book your DMT slot once you have the certificate. That's a real shift from older Reddit and Facebook threads you'll still find online, some of which describe a straightforward walk-in queue with no booking at all. Those accounts may have been accurate when they were written, but treat anything that doesn't mention an appointment as dated. Even in the time since my own visit, DMT has already added a document check at the gate that wasn't there when I went, so this process is clearly still moving. For anything that changes officially, like fees, required documents, or the appointment rules themselves, the reference guide is the one I keep current separately from this account.

This is a first-person account, not the official guide. Its fees, forms, and steps are checked separately against an official source and dated when last verified.